Your privacy is our top priority. This policy explains clearly — what data v89 collects, why we collect it, how it's stored, and what rights you have.
How v89 Protects Your Data
All your data and transactions are protected with 256-bit SSL encryption, keeping your information secure from interception.
V89 never sells your personal information to third parties. Your data is used solely to provide our services.
You may request the deletion of your account and associated data. We will fulfil such requests within the bounds of our legal obligations.
We only collect information that is strictly necessary to provide our services and ensure security. Nothing more.
We explain everything in plain language — what data is collected, why, and how long it's kept. No hidden terms.
In the event of a security breach, we will notify affected users within 72 hours and take immediate action.
V89 is an online gaming and Sports Betting platform built for users in Bangladesh. This Privacy Policy ("Policy") explains how v89 collects your personal information, how it is used, and how your data is kept secure.
By using the v89 website or app, you are considered to have consented to this Privacy Policy. Please read it carefully before creating an account or using the platform.
This policy applies across all devices — website, Android app, iOS app, and any other means of accessing v89.
We believe privacy is a fundamental right. That's why we only collect what's necessary, keep it secure, and are transparent about how it's used.
V89 collects three types of information — what you provide directly, what is generated as you use the platform, and what is verified through third parties.
| Data Type | When it's collected | Why It's Needed |
|---|---|---|
| Name, date of birth | During Registration | Identity Verification & Age Confirmation |
| Mobile number | During registration & payment | OTP verification & payment processing |
| National ID Number | During KYC Verification | Identity Verification |
| Mobile Banking Details | During Payment | To process transactions |
| Support Chat Information | When Contacting Support | To help troubleshoot issues |
We never store your password or full payment card number in plain text — these are always held in encrypted form.
V89 uses your information solely to improve our services and ensure your security. Details are outlined below:
You can opt out of promotional messages at any time by contacting our support team.
V89 never sells or rents your personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:
Data is shared with a select group of trusted service providers for payment processing, identity verification, and technical support. These partners are bound by the same strict privacy agreements that apply to us.
We may be required to disclose information in response to a court order, government directive, or lawful request from a law enforcement agency. In such cases, v89 discloses only what is legally required.
We are obligated to report to the Bangladesh Financial Intelligence Unit and other relevant authorities if there is reasonable suspicion of money laundering or other financial crimes.
In the event of a merger, acquisition, or asset sale involving v89, user data may be transferred. In such cases, the new owner will be bound by this Privacy Policy, and you will be notified in advance.
V89 uses cookies and similar technologies to enhance your experience and analyze platform performance.
You can manage cookies through your browser or device settings. However, disabling essential cookies may affect the functionality of certain services.
V89 stores your information on secure servers, with both technical and administrative safeguards in place.
Data is retained for as long as your account remains active. Once an account is closed, certain data — particularly transaction records — may be kept for up to five years as required by law.
In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
You have certain important rights over your personal data. v89 respects and upholds those rights.
To exercise any of the rights listed above support@v89.funEmail us or reach out via live chat.
V89 is strictly an adults-only (18+) platform. We do not knowingly collect information from anyone under the age of 18.
If a minor has created an account using false information and we identify this, the account will be immediately closed and any collected data will be deleted.
If you believe a minor is using v89, please contact us immediately and we will take prompt action.
This Privacy Policy may be updated to reflect changes in technology, law, or our business environment. Any updates will be published on this page with a revised date.
For significant changes, we will notify you via app notification or email.
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, requests, or complaints regarding our Privacy Policy, please get in touch. Our team is always ready to assist.
We process all privacy-related requests within 30 days. For urgent matters, reach us via Live Chat — it's the fastest way to get a response.